Privacy Policy for SwiftAction by SolarisTech LLC

Effective Date: July 30, 2025

SolarisTech LLC (“we,” “our,” or “us”) operates the SwiftAction Learning Series through the Thinkific platform (“Platform”), which provides online course hosting, certification tracking, and learning management services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our training via the Platform at www.swiftaction.ai or academy.swiftaction.ai (“Site”), and when you enroll in SwiftAction courses and services (“Service”).

By accessing the Site or using our Service hosted on Thinkific, you agree to the terms outlined in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect information to help manage your learning experience, ensure compliance tracking, and issue valid certificates of achievement.

A. Personal Information

When you register for SwiftAction, we may collect:

• Name

• Email address

• Billing and payment details

• Company or employer name (optional)

• Role or professional credentials (if applicable)

• Shipping address (for optional physical products)

B. Usage and Platform Data

When you interact with our Site or Platform, Thinkific and SwiftAction may collect:

• IP address

• Browser type, device, and operating system

• Pages visited, course enrollment, and activity logs

• Course progress, test results, and certificates issued

• Device ID, session duration, referral source

Note: Thinkific also processes your data under their own privacy practices. Please see the Thinkific Privacy Policy.

2. How We Use Your Information

We use the information collected to:

• Create and manage your account

• Deliver SwiftAction training and administer learning content

• Track course progress and generate certificates of achievement

• Send notifications related to training, updates, and support

• Improve course quality and user experience

• Fulfill legal obligations for training recordkeeping

• Respond to customer service requests and technical issues

• Process secure payments via Thinkific’s integrated processors (e.g., Stripe, PayPal)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your data may be shared with:

• Thinkific, our LMS provider, to operate the Platform

• Third-party payment processors to handle transactions securely

• Regulatory or legal authorities, if required by law or during official compliance investigations

• Affiliated services within SolarisTech for auditing, reporting, or certification validation

All parties handling your data follow strict confidentiality and data security standards.

4. Data Security

We and our partners implement safeguards such as:

• SSL encryption

• Password hashing

• Access restrictions on sensitive data

• Regular security audits by Thinkific and integrated vendors

However, no method of internet transmission or storage is completely secure. You acknowledge this inherent risk when using our Service.

5. Your Rights

Depending on your location and applicable regulations (e.g., GDPR, CCPA), you may:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Request deletion of your data, unless we’re legally required to retain it

• Opt out of non-essential emails (e.g., promotional messages)

• Request portability of your data (when applicable)

To exercise any of these rights, email us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and tracking tools to:

• Authenticate user logins

• Track learning progress

• Improve platform usability

• Analyze site and course performance metrics

You can adjust your cookie preferences through your browser. Disabling cookies may limit access to certain features of the Platform.

7. International Users

Our services are primarily operated from the United States, but accessible globally. If you access SwiftAction from outside the U.S., you consent to transferring and processing your data in the U.S. or other countries with differing data protection laws.

8. Third-Party Links

Our Site and training platform may contain links to third-party sites or tools (e.g., payment gateways, regulatory references). We are not responsible for their content or privacy practices. Please review their policies separately.

9. Data Retention

We retain training records and related personal data for 7 years, or as required by training and regulatory standards. This ensures your certificates remain verifiable for audit or compliance purposes.

10. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted with the revised “Effective Date” at the top of this document. Continued use of the Service implies acceptance of any changes.

11. Contact Us

For questions or to exercise your privacy rights, contact:

SolarisTech LLC
📧 Email: [email protected]
🌐 Website: https://www.solaristechsystems.com
🧾 Governing Law: State of Delaware, USA